Service
Our service for you
Good projects require good planning. Customers who trust in qualified advising right from the start not only achieve their goals more quickly, they also ensure they are working towards the right goals in the first place. Of course, creating a design is just the starting point for our work. We implement jointly created solutions with you – and ensure competent advising even after all components have been installed. Guaranteed training and maintenance. We will be here to assist you with any problems that arise, for many years to come. Take us at our word!
Customer service on site
Our service area is a key cornerstone of the Joos philosophy. Our wide-ranging dealer and customer service network guarantees fast contact to experts who can offer you competent advising and quick assistance should you need servicing.
Telephone support
Joos telephone support is a unique service, allowing you to contact an expert who can help you quickly. We are available via e-mail outside of business hours.
Remote service
Remote service allows data to be exchanged around the world in case of a fault. This ensures you receive qualified assistance, without lost time. This not only saves time and costs, but also improves the availability of production systems.
Replacement parts / wear parts
Replacement parts in OEM quality are the foundation for a reliable, fault-free production process. We are able to deliver the right replacement and wear parts not only for new systems, but for older presses as well.
- Customer-specific service concepts
- System-oriented maintenance schedules and contracts
- Comprehensive training for your operating personnel, even on site
- Quick reaction times from our service center
- Support for maintenance and troubleshooting
- Quick availability with replacement and wear part inventories
- Reduction of your need to inventory replacement and wear parts
- Minimized downtimes through preventative maintenance
SET UP A CONSULTATION APPOINTMENT
We would be glad to offer you a thorough and non-binding consultation on our presses. Make your appointment now.
REQUEST AN OFFER
We would be glad to prepare a non-binding offer for you for one of our high-quality, high-performing presses.